Curious about working with us?
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We are industry agnostic. It’s not what you do but you how you do it that interests us. Since our whole purpose is to understand the underlying story of your business and how it effects your customers we have to go into each project curious and without being biased by working with similar businesses in the past.
As a result, we go into each project and start from the beginning.
Who are you? What are you trying to do for your customers? What kind of relationships do you want to have with them?
We assume nothing.
Thus, we can work with any business whose culture and mission we believe in.
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Are you customer focused? Have you been in business for five or more years? Do you get repeat customers, get referrals from those customers?
Critically, are you interested in learning new things about your business that our work will uncover that will not only help you grow but become a stronger organization?
If you said “Yes!” to all of the above, then we’d love to help you gain clarity and amplify your voice.
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Because we are storytellers, we need a story to tell.
That story is always about someone with a mission, our client, who has had positive effects upon those who they help, their customers.
This also means that our client has a culture or personality that is identifiable to the customers. Once a company gets past a certain size, we believe that they stop having a culture and instead become simply a brand. That the customers no longer personally interact with decision makers within the company and the result is, while a quality product/service, no longer a personal and thus emotional connection to the company.
As a result we tend to work established businesses with between 10-100 employees. This is the size where the story of the client/customer relationship is strongest.
There are exceptions to this so if we haven’t scared you off with all of this, send us a note. Maybe we can help.
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Not so simply put: we price based on the scope of the project and the client’s revenue. There are a few other factors but that’s mostly it.
We feel that just because you are not as big as you want to be doesn’t mean that you don’t deserve the kind of transformative work that we provide.
As a result we think that having a fixed price prevents us from working with amazing smaller businesses whose work and culture we strongly believe in supporting.
On the other hand, if you are already a company bringing in $50Million annually and we are able to help you double that in two years then our value to the company is, understandably, significant.
